Professional Development Courses (The Heart and Soul of Serving Learning Map -THIS COURSE WILL BE RESCHEDULED)
Program Start:
8/25/2020 09:30 AM
Program End:
8/25/2020 11:30 AM
Last Day to Register:
8/24/2020
Program Type:
CAMC University
Instructor:
CAMCU Facilitator
Content Type:
Coordinators, Charge, Supervisors, Front line lead
Class Size:
24 [24 seats available]
Primary Audience:
All Others
Locations:
CAMC Teays Valley Hospital-Education Room
Description:
This is a small group learning discussion that will help us understand how to enhance customer value through a focus on process improvement and a dedication to our Standards of Behavior. Together we will discuss: The Heart & Soul of Serving Why we focus on Service Excellence How work processes drive patient requirements How we each play a key role in creating value for our customers, whether we provide direct patient care or support each other.
Credits:
Type Provider # Hours
Not Claiming Credit 0.00
Nursing JA00026-22-20-238 2.00
Fees: