Program Start:
8/25/2020 09:30 AM
Program End:
8/25/2020 11:30 AM
Last Day to Register:
8/24/2020
Program Type:
CAMC University
Instructor:
CAMCU Facilitator
Content Type:
Coordinators, Charge, Supervisors, Front line lead
Class Size:
24
[24 seats available]
Primary Audience:
All Others
Locations:
CAMC Teays Valley Hospital-Education Room
Description:
This is a small group learning discussion that will help us understand how to enhance customer value through a focus on process improvement and a dedication to our Standards of Behavior. Together we will discuss:
The Heart & Soul of Serving
Why we focus on Service Excellence
How work processes drive patient requirements
How we each play a key role in creating value for our customers, whether we provide direct patient care or support each other.
Credits:
Type |
Provider # |
Hours |
Not Claiming Credit |
|
0.00 |
Nursing |
JA00026-22-20-238 |
2.00 |
Fees:
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