PRE-REQUISITE FOR THIS COURSE is CRUCIAL CONVERSATIONS: Crucial Accountability is a 4 hour course that teaches a step-by-step process for enhancing accountability, improving performance, and ensuring execution. By learning how to talk about violated expectations in a way that solves problems while improving relationships, you’ll improve individual, team, and organizational effectiveness. Crucial Accountability teaches skills to address poor performance candidly and respectfully. Participants learn how to correctly diagnose why someone continually falls short of expectations and then create a plan that both motivates and enables the other person to change. They also learn how to: •Hold anyone accountable—regardless of power or position •Master performance discussions •Motivate others without using power •Manage projects without taking over